12-01-2022, 04:45 PM
Kolaxo CCS communicates with the customers of different companies and having different problems with them. The live human agents are experienced and competent to analyze the problem and act accordingly. The motive of our contact center service is to solve customers’ problem so that they may return satisfied and talk positive about your company. We have modern telephone set for each employee. These are the latest phones with distinct features to hold customer, divert call, and attend multiple calls at a time. Considering these phone sets the basic feature of our business, we have invested huge amount of money to install the modern IP phone to ensure fast dialing and better quality of voice to every customer. Our real human being have empathy. They can better understand the pain area of customers. Having that emotional factor involved, they are in a better position to resolve the customer problem. The customer can easily identify the personal affords done by the agent and hence become happy. Our services are helping businesses to focus on their productive managerial tasks while our experienced agents will be there to receive calls and handle your customers. Now the ringing phone will not distract the productive of your team and let them focus on their core responsibilities.
24 7 telephone answering
24 7 telephone answering